A Penn Hills nonprofit founded by Sean and Shannon Parsons in 2016, the Lost and Found Pharmacy, helps customers to save money and their lives.
“Cancer drugs that were going to cost them over $3,000 each through their insurance. Just us simply giving it to them at our cost, we were able to get each of them taken care of for $107,” Sean Parsons said.
Parsons said the pharmacy is able to offer reduced medication costs through a Patient Care fund, soda fountain sales, and the support of their community. But now, a massive financial blow at the hands of Express Scripts, its pharmacy benefit manager: a manual adjustment of more than $26,000 on a 2022 Statement of Claims the pharmacy said it just received, and Parsons said no one from Express Scripts can tell him what it’s for.